2020 Citizen Survey results

The Regional District of Okanagan-Similkameen (RDOS) has completed initial analysis of the 2020 Citizen Survey results. An overview of the results is available on the RDOS Regional Connections interactive website. The 2020 Citizen Survey was conducted online between September 2nd and November 1st. Due to COVID-19, in-person survey opportunities were not included in the process.

The Regional District has been surveying citizens in rural areas biennially since 2010. “The survey is intended to assess areas of significance for the Regional District to concentrate resources for service improvement,” says RDOS Chair Karla Kozakevich. “The feedback will also help improve communication and community engagement throughout the region.”

223 respondents took part in the 2020 survey. There were 73 unique questions including opportunities for comments on specific topics, as well as a general comments section. Many respondents commented on specific programs or services and this data is reflected in the survey graphs. This is a perception survey but does not meet the test as being scientifically correct. That would require a random sample of 400 citizens, drawn from the nine electoral areas. The estimated cost to conduct a scientific telephone survey is approximately $20,000.

Based on an initial evaluation of the survey results, the Regional District is developing a short follow-up survey questionnaire. Questions would focus on communication and community engagement. The online survey would also include hard copies available for pickup or upon request via regular mail.

For further information about the 2020 Citizen Survey, please visit www.rdosregionalconnections.ca

-30-

Karla Kozakevich, Chair
Regional District of Okanagan-Similkameen

Erick Thompson

Andrea Rendall

RDOS Communications                                 

RDOS Communications

250-490-4211    

250-490-4147

 20210222 2020CitizenSurvey Slide

Multiple choice | # of responses (223 respondents)

17

Contact RDOS staff

9

Contact RDOS Board

41

Community association

90

RDOS website

57

RDOS social media

43

TV

35

Community bulletin board

125

Word of mouth: neighbours, friends

100

Online news service

46

Through my Area Director’s website (personal web page/Facebook page)

27

Radio

85

Newspaper

43

Attend public meetings

Back