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RDOS transitions from CivicReady to Voyent Alert! mass notification system - December 2021

The CivicReady mass notification system used by the Regional District of Okanagan-Similkameen (RDOS) will no longer be able to support its Canadian clients or continue to maintain a Canadian database, as of November 2021. Once the current contract with CivicReady expires at the end of November 2021, the RDOS will be transitioning to the Canadian-based company Voyent Alert!

Please click here to view the information release.

CivicReady users will be sent reminder notifications prior to the change in service providers. RDOS staff will be available by telephone to assist with the transition process and answer questions about the new system.

To ensure a smooth transition, please sign in to your CivicReady account ( and confirm the primary telephone number and primary address of the property you are receiving alerts for.

Voyent Alert! uses geo-targeted technology topinpoint exact properties, rather than notifying the entire Electoral Area.

CivicReady® Mass Notification System is a communication service available to RDOS residents to receive emergency and routine notifications. You have the ability to customize your notification preferences once signed up. You can choose to receive notification through email, text and/or phone call. Your notification preferences, account information and groups can be managed by signing in below. The information you provide is confidential and will not be shared.

Notification desriptions

Community Events: RDOS events in your area including town hall and open house meetings and workshops.
Curbside Garbage and Recycling Collection: Changes or concerns about garbage, recycling or yard waste collection and large item pickup from rural RDOS properties.
Emergency Notifications: Emergency Operations Centre (EOC) updates: evacuation alerts, orders and rescinds, as well as information about sandbag locations, Emergency Support Services (ESS), public information meetings and wildfire updates.
Land Use Changes - Applications: Bylaw Amendment (rezoning) applications in your area. Notifications will include dates for public information meetings, Advisory Planning Commission meetings and public hearings.
Land Use Changes - Projects: Larger projects such as Official Community Plan reviews and regional initiatives.
Landfills and Recycling: Programs and changes at all RDOS landfills including Campbell Mountain (Penticton), Oliver, Okanagan Falls and Keremeos. Receive notifications about new recycling programs at landfills and businesses in your community.
Public Safety Notifications: Alerts or notifications will be issued in the event of a wildlife conflict such as: Warning – Bears in Your Area
Regional Recreation: Sign up to receive our e-newsletter for the RDOS operated recreations programs and events: Kaleden Area "I", OK Falls Area "D", Naramata Area "E", West Bench Area "F" and Similkameen Area "G".
Updates on PAT (Physical Activity Trailer), general recreation and fitness programs and special events. (Currently Electoral Areas "D", "E", "F", "G" and "I" only)
Sewer Systems: Alerts directly affecting RDOS owned and managed sewer systems and users such as: system upgrades or construction, maintenance, cleaning, flushing, system issues, or meetings. (Okanagan Falls Treatment Plant, Gallagher Lake Sewer)
Transit: Service, routes and schedule changes.
Water Systems: RDOS owned and managed water systems and users such as: Water Quality Advisories, Boil Water Notices, system upgrades or construction, maintenance related water disruptions, watering restrictions, system issues, or meetings. (Faulder, Naramata, Sage Mesa, Sun Valley, Olalla, West Bench and Willowbrook).

How do I sign up?

It's easy. To create an account: click on your electoral area below, enter your contact information and join.

If you are already a member - Log in here

Electoral Area A Electoral Area B Electoral Area C Electoral Area D Electoral Area E Electoral Area F Electoral Area G Electoral Area H Electoral Area I

If you are experiencing difficulties with the 'Clickable Map', use the links below:

Area AArea BArea C
Area DArea EArea F
Area GArea HArea I

For Media (or anyone) interested in receiving notifications for ALL Electoral Areas, please click HERE.

If you wish to be added into more than one Electoral Area (own multiple properties, have family and/or friends in another Electoral Area etc.), please contact with your contact information and indicate with area(s) you would like to be added to. 

Frequently Asked Questions

Reminder: RDOS will transition from CivicReady to Voyent Alert! mass notification system December 2021.

Need help navigating your account?
Click here for a guide to help walk you through signing in and managing your account.

Can I opt out of these alerts?
Of course. CivicReady is under Canada’s Anti-Spam Legislation and you can opt out or change your notifications settings at any time from your CivicReady account.

How do I change the way I receive messages?
Login to your CivicReady account at and click on 'Notifications' on the right-hand column. From there, you will be able to edit the way you receive notifications.

I forgot my password, what do I do?
Simply go to, enter in your email address and press ‘Forgot Password’ and you will be able to reset your password from there.