Curbside Program Information

About Curbside Collection and Collection Times

The RDOS Curbside Recycling and Garbage Collection program is a mandatory service for the majority of rural residences (outside a municipality) in RDOS Electorial Areas, A, B, C, D, E, F, G, and I,  and for the Village of Keremeos.

Curbside collection service consists of four main programs:

  • Weekly garbage collection
  • Every other week recycling collection
  • Seasonal yard waste pickups
  • Yearly pickup of two large item (for acceptable items, see details under the heading, Large Item Yearly Curbside Collection)

Place curbside to the curb for 7:00 am (not the night before). Curbside collection times can vary and be any time from 7:00 am to 5:00 pm.  Reasonable efforts are made to maintain a consistent weekly collection time. 

Please note:  if your curbside was not collected by your usual time, before removing from the curb, please phone or email the curbside contractor and ask if there is a delay (provide address and contact information when leaving a message or sending a email). 

If curbside was not collected after 5:00 pm, please remove materials from the curb, and email or phone curbside contractor to let them know your address was missed.  Provide address and contact information.  Curbside Contractor will inform you when they will collect the missed collection.  Do not leave garbage or recycling at the curb overnight. 

Curbside Contractor contact - Waste Connections of Canada: 

RDOS Solid Waste Hotline: 

How to Sign-Up

RDOS Rural Curbside is provided in most of the following Rural Areas: A, B, C, D, E,  F, G, and I. 

Please email the RDOS with your address and contact information:  info@rdos.bc.ca (Attention Curbside)

Questions: please leave a message on the Solid Waste Hotline:  250-490-4129 

For Village of Keremeos Curbside - please contact the Village of Keremeos: email: info@keremeos.ca  or phone: 250-499-2711

Please note: Curbside program information for RDOS Rural and Village of Keremeos is the same

Missed Collection

For missed curbside collection, please contact the curbside contractor, Waste Connections of Canada:

Please ensure that curbside materials are placed to the curb before 7:00am on your day of collection. Please do not leave garbage at the curb overnight. 

When collections are missed due to poor road conditions, or if Driver missed your address,  contact Waste Connections to learn if they are picking up the next day, or if missed is to be placed out with your next curbside pick up day.  If curbside will be picked up the next day, please do not leave garbage at the curb overnight. 

If missed curbside is to be picked up on your next curbside day, Your missed weekly limit garbage and your regular week's garbage will be collected. 

During winter months, when roads are not plowed or are not sufficiently sanded, the curbside truck may not be able to collect.  If your curbside has not been picked up by 4:00pm, please collect and contact Waste Connections.  Please do not leave garbage out over night at the curb. 

Curbside collection times can vary and be any time from 7:00 am to 5:00 pm.  Reasonable efforts are made to maintain a consistent weekly collection time. 

Please note:  if your curbside was not picked by your usual time, before removing items from the curb, please phone or email the curbside contractor and ask if there is a delay (provide address and contact information when leaving a message or sending a email). 

If curbside was not picked up after 5:00 pm, please remove materials from the curb, and email or phone curbside contractor to let them know your address was missed.  Provide your address and contact information. Curbside Contractor will inform you on when they will collect the missed collection.  Do not leave garbage or recycling at the curb overnight. 

Curbside Contractor contact - Waste Connections of Canada: 

Regional District Okanagan-Similkameen Solid Waste Department

  • Toll Free: 1-877-610-3737 ext. 4129
  • Direct: 250-490-4129
  • E-mail: info@rdos.bc.ca

Curbside Weekly Reminder and/or Curbside Alerts – How to Sign-Up

SIGN-UP FOR WEEKLY CURBSIDE REMINDERS AND CURBSIDE ALERTS

  1. Click here  
  2.  Under the heading "Curbside Garbage and Recycling" select the calendar icon and enter your address.
  3. When your address appears, click Get a reminder – and choose how you would like to receive that reminder.

Container Specifications

Specifications below - or click on,  Container Details and Curbside Information Sheet

Lifted by Hand - Manual Lift

  • For curbside that is lifted by hand into the curbside truck - WorksafeBC limits the total weight of any bag, can (no wheels), container (with wheels) to 25 kg (55 pounds).  
  • The maximum volume is 95 litres for any can (with no wheels). The maximum volume of a container with wheels is 121 litres or 32 gallons. Cans and Containers must have adequate handles to allow the driver to lift and empty safely, and weight not to exceed 25kg (55lbs). Any can or container that cannot be lifted safely will not be collected. For Garbage collection, bagged garbage is permitted, and maximum volume per bag is 95 litres, and weight of each bag cannot exceed 25kg (55lbs). 
  • There is a weekly limit for Garbage - for more specifics, see heading:  Garbage Collection
  • For more details on Recycling Collection, and Yard & Garden Waste Collection - see more specifics under each of those headings.

Semi-Automated Lift for Rolling Carts:

  • Large rolling carts are designed to be lifted by a machine, must have a metal bar half way up the front side to allow collection. The front bar is located on the opposite side from the wheels and allows for automated lifting of the cart by the collection vehicle. Before purchasing a rolling cart, it is advisable to check with the curbside contractor, Waste Connections, to ensure the bar type works with the truck's semi-automated lift. 
  • For Garbage rolling carts please note there is a limit to the amount of garbage that can be collected each week (one-240L rolling cart with a metal bar half way up the front side - weighs no more than 57kg (125lbs).  For more specifics, see 'Garbage Collection'.
  • For Recycling rolling carts with a metal bar half way up the front side - any size up to 360L is accepted.  For more specifics, see 'Recycling Collection'.
  • For Yard Waste rolling carts with a metal bar half way up the front side - any size up to 240L is accepted.  For Yard Waste rolling carts, do not fill with just heavy yard waste materials such as wet grass, as this is too heavy for semi-automated lift - weight no more than 57kg (125lbs).  For more specifics, see 'Yard Waste Collection'.

Cart Rentals – for Semi-Automated Lift

  1. Curbside Contractor, Waste Connections, offers yearly Cart rentals for Curbside Garbage, Recycling, and Yard Waste
  2. For more information contact Waste Connections, preferably by email
  3. Include in the email your full name, property address, phone number and email
  4. Waste Connections email:  csrpenticton@wasteconnections.com or phone 250-490-3888 or 1-866-998-4888

 

Containers - Garbage Collection

  • For manual lift (lifted by hand) for Garbage: The maximum weight of each bag, or can with no wheels (max. volume size up to 95 litres), or container with wheels (max. volume size up to 121 litres) shall not exceed 25kg (55 pounds).  Each week, the limit is a total of two.  Cans and Containers must have adequate handles to allow the driver to lift and empty safely. 
  • For semi-automated lift for Garbage:   Rolling Carts are designed to be lifted by machine and must have a metal bar half way up the front side to allow for collection.  The front bar is the opposite side from the wheels and the size limit  is up to a 240 litre rolling cart.  Each week, one (1) 240 Litre is the size (volume) limit for garbage collection for semi-automated lift with a weight of no more than 57kg (125lbs).  Before purchasing a rolling cart it is advisable to check with the curbside contractor, Waste Connections,  to ensure the bar type works with the truck's semi-automated lift. 
  • For extra garbage over the limit  - it must have a tag-a-bag sticker on each bag over the limit -  please see: 'Tag-a-Bag Garbage Stickers'                                                                           
  • Cart Rentals – for Semi-Automated Lift
  1. Curbside Contractor, Waste Connections, offers yearly Cart rentals for Curbside Garbage, Recycling, and Yard Waste
  2. For more information contact Waste Connections, preferably by email
  3. Include in the email your full name, property address, phone number and email
  4. Waste Connections email:  csrpenticton@wasteconnections.com or phone 250-490-3888 or 1-866-998-4888

 

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Maximum weight 25 kg
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Maximum volume for cans with no wheels, with handles is 95 litres

Recycle Can

Click photo for 2 page RDOS Recycle Guide.

Containers - Recycling Collection

VIDEO - What can go in curbside recycling

VIDEO - Acceptable Recycling Containers

Blue Bags banned as of July 1st, 2020

Residential Curbside Recycling Information Sheet (please note that under the Return-It program,  milkjugs and plant-based beverage containers are now part of the deposit system, and may be returned to Bottle Depots - to learn more, see Return-It website)

Residential recycling, provided by Recycle BC, occurs every two weeks on your regular garbage day as indicated in your collection calendar.

Residents must purchase or rent marked re-usable containers (ie. blue box but cover so papers do not fly around and so rain or snow does not wet items, marked garbage can, recycling cart) for recycling. The RDOS can provide free 'Recycle Only' stickers to help mark a recycling container. Contact the RDOS to have stickers mailed to your home or drop by the downtown Penticton office at 101 Martin Street during business hours. 

Accepted Clean and Dry Items (click on material type for more information):

Place your clean, dry recyclables (click here for more information on accepted items) in the same container                                                                                       (NO Glass, Styrofoam, Plastic Bags or Other Flexible Plastic Packaging accepted for curbside collection!).

On your recycling week place out as many containers of accepted recycling as you like. 

Place out your recycling by 7:00 am on your collection day.

  • Recycling pickup occurs on the same day as your garbage collection day every other week (biweekly)
  • The collector uses a split truck that allows for the garbage and recycling to be placed in the same vehicle.
  • Place all your CLEAN recyclables mixed together.  DO NOT PLACE FLAMMABLES WITH RECYCLING.
  • Cardboard can be added to a container or tied secured with tape or with twine (not wire) and placed under your container in dry weather. Bundles should be no larger than 65cm (2') by 1m (3') by 15cm deep (6") to fit into collection trucks.
  • Flatten boxes to save space. You don't need to peel off labels.
  • Shredded paper may be placed out in one clear or clear blue bag. ONLY shredded paper is allowed in the clear or clear blue bag - Tie closed, and place in your can/container.
  • For manual lift for Recycling - Maximum weight per can/container 25kg or 55 pounds. Volume limit is 95 litres for a can (with no wheels), or a 121 litre container (with wheels)  - Cans/Containers must have adequate handles. 
  • Semi-automated lift for Recycling – Rolling Carts are designed to be lifted by a machine and  must have a metal bar half way up the front side to allow for collection. Size limit for each cart is up to 360 litres. There is no limit on recycling.  The front bar is located on the opposite side from the wheels and allows for automated lifting of the cart by the collection vehicle. Before purchasing a rolling cart it is advisable to check with the curbside contractor, Waste Connections,  to ensure the bar type works with the truck's semi-automated lift.  

  • There's no limit on the number of containers you can place out at the curb
  • NO GLASS, NO PLASTIC BAGS, NO STYROFOAM OR BOOKS  (click here for Free Recycling Depots for these items)
  • Cart Rentals – for Semi-Automated Lift
  1. Curbside Contractor, Waste Connections, offers yearly Cart rentals for Curbside Garbage, Recycling, and Yard Waste
  2. For more information contact Waste Connections, preferably by email
  3. Include in the email your full name, property address, phone number and email
  4. Waste Connections email:  csrpenticton@wasteconnections.com or phone 250-490-3888 or 1-866-998-4888

 

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Containers - Yard and Garden Waste Collection

Food waste is not collected. For more information on home composting click here.

How the Yard and Garden waste collection works:
  • Place yard waste in clearly marked reusable containers or in compostable paper bags (no plastic bags). 
  • Bundle prunings with string ( not wire, nylon cord or plastic banding) - bundled prunings up to 3 feet / 1 meter in length 
  • Unlimited amounts of properly packaged yard waste will be accepted, as long as prepared correctly and not over weight limit. 
  • See below for container sizes and weights.

Free "YARD WASTE ONLY" stickers available to place on reusable containers (like a garbage can you want to use only for yard waste). Contact your local government office to get a free sticker.

Materials Accepted include:

  • grass clippings
  • leaves
  • pine needles and cones
  • garden plants
  • non-invasive weeds
  • bundled prunings up to 3 feet / 1 meter in length

DO NOT place animal feces or poop in yard waste. DO NOT place rocks or pebbles in yard waste.  DO NOT place plastic bags in yard waste. Yard Waste is chipped and these DO NOT materials damage the chipper, and also means the yard waste cannot be made into clean compost. 

 

For worker safety, the maximum total weight of individual cans, bags and bundles is 25 kgs / 55 lbs each.

Manual lifting for YARD WASTE  – volume limit is 95 litres for a paper bag, or a can (with no wheels), or a 121 litre container (with wheels)  – and each bag, can or container is not to exceed in weight 25kg (55lbs). Yard Waste amounts to the curb is unlimited. Cans and containers must have adequate handles. 

Semi-automated lift for Yard Waste - Rolling carts are designed to be lifted by machine and must have a metal bar half way up the front to allow for collection.  Size limit is up to 240 litres - weight no more than 57kg (125lbs). Before purchasing a rolling cart it is advisable to check with the curbside contractor, Waste Connections,  to ensure the bar type works with the truck's semi-automated lift 

Cart Rentals – for Semi-Automated Lift

  • Curbside Contractor, Waste Connections, offers yearly Cart rentals for Curbside Garbage, Recycling, and Yard Waste
  • For more information contact Waste Connections, preferably by email
  • Include in the email your full name, property address, phone number and email
  • Waste Connections email:  csrpenticton@wasteconnections.com or phone 250-490-3888 or 1-866-998-4888
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Containers - Wildlife Resistant - Electoral Areas D, E, F, and I

Due to concerns with bears and other wildlife, residents within Electoral Area 'D' (OK Falls), Electoral Area 'I' (Kaleden, Twin Lakes), Electoral Area 'E' (Naramata, Falconridge) and Area 'F' (West Bench, Red Wing) may not place unprotected garbage out overnight. Residents in these areas can choose to:

  • place out garbage after 5 am on your regular collection day;
  • place out garbage in a wildlife resistant container;
  • place out garbage in a wildlife resistant enclosure.
  • Wildlife Resistant cart or container with lid locks must be unlocked before 7:00am. Those not unlocked materials will not be picked up.
  • For size and weights - see details under the heading Garbage and also under the heading Recycling
  • To avoid attracting wildlife do not leave garbage or recycling at the curb overnight.

For information on wildlife resistant containers and wildlife resistant enclosures please visit our Wildsafe BC web page.

Check with Waste Connections of Canada to learn if they have for rent residential wildlife resistant garbage carts. For more information regarding this optional rental program contact Waste Connections of Canada at 250-490-3888 or 1-866-998-4888.  Email: csrpenticton@wasteconnections.com

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Large Item Yearly Curbside Collection

The Large Item Collection is held on a specific day each spring, and allows each home receiving Curbside pick-up to place out two items per year for residential pickup.

Acceptable items such as furniture, mattresses and appliances are listed below. For the annual pickup date for your area please consult your curbside calendar. 

What is Accepted:

Maximum 2 items per household – maximum weight per item 90 kg (200lbs)

a)       Furniture such as couches, desks, chairs, entertainment centers with shelving;

b)      Mattress and box spring - placing out a mattress and a box spring would count as 2 items;

c)       Appliances accepted - dish washers, microwaves, stoves, washing machines, dryers, refrigerators, freezers and air conditioners (no food left in appliances) (no hot water tanks);

a)       Older fridges and freezers with locking doors - for safety reasons, please remove door and shelves and place beside the unit for collection;

b)      Barbeques accepted when hoses, tanks, charcoal, and dripping tray container of oil is removed before placing to the curb; 

c)       Gym equipment accepted;

 Important note:  The Town of Osoyoos Large Item Collection curbside program does not accept items containing Freon (i.e. fridges, freezers, air conditioners).  For residents living in City of Penticton, Town of Oliver and Town of Osoyoos, please check your municipal curbside calendar for more details. 

When to place large item to the curb

    • There is one scheduled curbside large item collection per year.
    • Check your Curbside Calendar for Large Item Collection Date (generally in April each year).  
    • Place out at regular garbage collection area before 7am on scheduled week in a safe area at the curb
    • Items will be picked up on the regular day of garbage curbside collection

What is NOT Accepted

    • No TVs or computer monitors,  NO electronics, NO lamps, No vacuums or other small plug-in items
    • No renovation or demolition waste, NO toilets, NO bathroom or kitchen cabinets or fixtures, NO doors
    • No hot water tanks, NO carpet, NO Flooring NO heat pumps, NO furnaces, NO plumbing , NO blinds
    • No gas or battery powered equipment such as lawn mowers, power tools, vacuums or other small appliances
    • No concrete items (such as blocks, fountains, lawn or garden ornaments), NO hot tubs or hot tub lids, or other random materials
    • Any items weighing over 90kg / 200lbs will not be collected.
    • Residents may contact the RDOS for information on recycling and safe disposal options for any of these items 250-490-4129

Large Item Not Picked Up

If you had placed your item to the curb before 7am, and if an acceptable large item is not collected, resident may call and leave a message for Waste Connections of Canada at 250-490-3888, or toll free 1-866-998-4888, or email csrpenticton@wasteconnections.com  -  Include your address and contact information. 

 

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Click photo for Recycle BC. GLASS NOT COLLECTED.

Recycling - Accepted materials for Curbside

Curbside Accepted materials - must be Clean and Dry Items (click on material type for more information):

Click here for a list of all clean Residential Recycling Materials included within the BC wide RecycleBC program. Materials that are not clean or mixed with non-collectable items will be left at curb. (Please note: Glass, Foam and Plastic Bags and Other Flexible Plastic Packaging is not permitted in curbside recycling or apartment recycling.  These materials are accepted when clean and sorted at  local depots).

For collection from your home you may mix all acceptable materials in the same recycling container. Please note at Depots, residents will be required to sort materials into the proper categories and materials cannot be mixed.

If a service provider notices containers placed at the curb which contain any materials other than those collected, those containers may be left at the curb. If you have any questions regarding the acceptablility of a specific item or material for recycling, please phone the RDOS Curbside Hotline at 490-4129 or toll-free at 1-877-610-3737 ext. 4129, and leave a message with your name and number for a prompt return call. You can also e-mail info@RDOS.bc.ca.

*For information on where to recycle materials not collected through this program please visit our Recycling page for information on other recycling programs.

Recycling at Depots (includes materials that are not accepted in curbside recycling)

What is accepted at Recycling Depots, and how to sort?  Click here for Depot Recycling Information Handout.

Please keep material types separated.

Unlike curbside collection, Depot recyclables must be sorted. There are separate bins for each material type.  Please read signs at the Depot and sort correctly.  

If not sorted correctly, this contaminates the entire bin meaning a loss of revenue. 

For information on where to recycle materials not collected through this program please visit our Recycling page for information on other recycling programs.

Packaging That Goes To Depot (Plastic Bags, Foam and Glass) - VIDEO

Plastic Bags versus Other Flexible Plastic Packaging - VIDEO

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Tag-a -Bag Garbage stickers

  • Extra garbage bags will be collected each week if each additional bag (over your 2 bag a week allowance) has a 'tag-a bag' sticker placed on each bag over the two bag a week limit - bags must not be over 25kgs (55 lbs) each, and maximum volume is 95 litres. 
  • Only place tag-a-bag stickers on extra garbage bags! Do not attach stickers to garbage cans.
  • Place the bags so that the stickers are visible for the Garbage Collection Contractor.
  • The cost of the RDOS Tag-a-Bag garbage stickers is $1.50 each (per bag) and they can be found at:
Hedley
Country Store
Keremeos
Buy-Low Foods
Village of Keremeos office
Naramata
Naramata General Store
Oliver
Buy-Low Foods
Town of Oliver office
Osoyoos
Osoyoos Town Hall
Penticton
Regional District of Okanagan-Similkameen office

Yard and Garden Waste - Disposing to Landfill

Up to 500 kg (approx.. 1100 pounds) per load of yard and garden waste can be disposed of free of charge (when prepared correctly and not contaminated), year-round at all Regional sanitary landfill

Information on composting is available by clicking here.