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RDOS transitions from CivicReady to Voyent Alert! mass notification system - December 2021

The CivicReady mass notification system used by the Regional District of Okanagan-Similkameen (RDOS) will no longer be able to support its Canadian clients or continue to maintain a Canadian database, as of November 2021. Once the current contract with CivicReady expires at the end of November 2021, the RDOS will be transitioning to the Canadian-based company Voyent Alert!

Please click here to view the information release.

CivicReady users will be sent reminder notifications prior to the change in service providers. RDOS staff will be available by telephone to assist with the transition process and answer questions about the new system.

To ensure a smooth transition, please sign in to your CivicReady account (https://rdos.ca.regroup.com/login) and confirm the primary telephone number and primary address of the property you are receiving alerts for.

Voyent Alert! uses geo-targeted technology to pinpoint exact properties, rather than notifying the entire Electoral Area.

Notification descriptions

Community Events: RDOS events in your area including town hall and open house meetings and workshops.

Garbage and Recycling: Changes or concerns about garbage, recycling or yard waste collection and large item pickup from rural RDOS properties.

Emergency Notifications: Emergency Operations Centre (EOC) updates: evacuation alerts, orders and rescinds, as well as information about sandbag locations, wildfires, and Emergency Support Services (ESS).

Land Use Changes: Bylaw Amendment (rezoning) applications, Official Community Plan reviews and regional initiatives in your area. Notifications will include dates for public information meetings, Advisory Planning Commission meetings and public hearings.

Landfills and Recycling: Programs and changes at all RDOS landfills including Campbell Mountain (Penticton), Oliver, Okanagan Falls and Keremeos. Receive notifications about new recycling programs at landfills and businesses in your community.

Regional Recreation: Sign up to learn when the Recreation Guide is available, when the Physical Activity Trail (PAT) is in your neighbourhood, general recreation and fitness programs and special events. 

RDOS Sewer Systems: Alerts directly affecting RDOS owned and managed sewer systems and users such as system upgrades or construction, maintenance, cleaning, flushing, system issues, or meetings. (Okanagan Falls Treatment Plant, Gallagher Lake Sewer)

RDOS Water Systems: Water Quality Advisories, Boil Water Notices, system upgrades or construction, maintenance related water disruptions, watering restrictions, system issues, or meetings. (Faulder, Naramata, Sage Mesa, Sun Valley, Olalla, West Bench and Willowbrook).

How do I sign up?

If you are registering for CivicReady before the transition to Voyent Alert! please ensure your CivicReady profile includes the primary telephone number and primary address of the property you are receiving alerts for. You must go to your account settings to input this information. Contact the RDOS at 250-492-0237 if you need assistance.

It's easy. To create an account: click on your electoral area below, enter your contact information.

If you are already a member - Log in here

Electoral Area A Electoral Area B Electoral Area C Electoral Area D Electoral Area E Electoral Area F Electoral Area G Electoral Area H Electoral Area I

If you are experiencing difficulties with the 'Clickable Map', use the links below:

Area AArea BArea C
Area DArea EArea F
Area GArea HArea I

For Media (or anyone) interested in receiving notifications for ALL Electoral Areas, please click HERE.

If you wish to be added into more than one Electoral Area (own multiple properties, have family and/or friends in another Electoral Area etc.), please contact info@rdos.bc.ca with your contact information and indicate with area(s) you would like to be added to. 

Frequently Asked Questions

Reminder: RDOS will transition from CivicReady to Voyent Alert! mass notification system December 2021.

Need help navigating your account?
Click here for a guide to help walk you through signing in and managing your account.

Can I opt out of these alerts?
Of course. CivicReady is under Canada’s Anti-Spam Legislation and you can opt out or change your notifications settings at any time from your CivicReady account.

How do I change the way I receive messages?
Login to your CivicReady account at and click on 'Notifications' on the right-hand column. From there, you will be able to edit the way you receive notifications.

I forgot my password, what do I do?
Simply go to https://rdos.ca.regroup.com/signup, enter in your email address and press ‘Forgot Password’ and you will be able to reset your password from there.